{"id":2373,"date":"2010-06-02T08:36:30","date_gmt":"2010-06-02T08:36:30","guid":{"rendered":"https:\/\/www.varshabi.com\/HCIM2\/r\/?p=2373"},"modified":"2021-04-15T15:37:32","modified_gmt":"2021-04-15T15:37:32","slug":"dont-miss-out-on-business-process-automation-opportunities","status":"publish","type":"post","link":"https:\/\/www.varshabi.com\/HCIM2\/dont-miss-out-on-business-process-automation-opportunities\/","title":{"rendered":"Don’t miss out on Business Process Automation Opportunities"},"content":{"rendered":"

I recently visited one of our current SymKey\u00ae<\/sup> for EZ-CAP\u00ae<\/sup> clients in the Midwest.\u00a0We met with our client\u2019s COO for a couple of hours on a Monday morning. She shared with us the\u00a0exciting activities and long term strategies that their organization has been working on in their efforts of continuous improvement and striving to bring ongoing \u201cvalue-add\u201d to the physician groups that they manage.\u00a0As one of their strategic partners, she asked us to work with her operations staff to identify new business process automation opportunities to increase their claims auto-adjudication and the use of our SymKey for EZ-CAP product that they have been licensing for the last 18 months. She just knew that additional opportunities existed. I told her that we are always available and willing to work with our clients on these operational efficiency improvements efforts.\u00a0We will be scheduling an onsite trip to work with this client in the next one to two months.\u00a0When our customers further leverage their utilization of SymKey, their return on investment is increased and operational gains are achieved, which results in real bottom line gains.<\/p>\n

I like to refer to these efforts as \u201cpeeling back the layers of an onion.\u201d Just as someone peels back each layer of an onion to find a new fresh layer, so must operational managers and staff continuously review and identify current manual business processes that can be automated.\u00a0Historical decisions as to why certain manual processes were established must be revisited and \u00a0re-analyzed on a regular basis (every six to 12 months).\u00a0The justification for the manual process must be questioned and new opportunities must be explored to automate current processes with the use of tools such as SymKey. In today\u2019s health plan\/payer operations, there are generally several layers of operational processes and pending of claims that can be reviewed and analyzed on a regular basis to identify the manual processes performed by staff that are either outdated or that can be automated.<\/p>\n

HCIM\u2019s support staff and operational consultants are always willing and available to work with our current and prospective clients to identify new opportunities to further utilize SymKey\u2019s automation and consistent processing of claims and authorizations. I am looking forward to going onsite and working with this specific client as a strategic partner to assist them in peeling back new layers of the onion and further increasing the automated-adjudication of claims with SymKey for EZ-CAP!<\/p>\n","protected":false},"excerpt":{"rendered":"

I recently visited one of our current SymKey\u00ae for EZ-CAP\u00ae clients in the Midwest.\u00a0We met with our client\u2019s COO for a couple of hours on a Monday morning. She shared with us the\u00a0exciting activities and long term strategies that their organization has been working on in their efforts of continuous improvement and striving to bring […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1,18],"tags":[38,33],"class_list":["post-2373","post","type-post","status-publish","format-standard","hentry","category-healthcare-information-management","category-archive","tag-blog","tag-industry-insights"],"_links":{"self":[{"href":"https:\/\/www.varshabi.com\/HCIM2\/wp-json\/wp\/v2\/posts\/2373","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.varshabi.com\/HCIM2\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.varshabi.com\/HCIM2\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.varshabi.com\/HCIM2\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.varshabi.com\/HCIM2\/wp-json\/wp\/v2\/comments?post=2373"}],"version-history":[{"count":1,"href":"https:\/\/www.varshabi.com\/HCIM2\/wp-json\/wp\/v2\/posts\/2373\/revisions"}],"predecessor-version":[{"id":16626,"href":"https:\/\/www.varshabi.com\/HCIM2\/wp-json\/wp\/v2\/posts\/2373\/revisions\/16626"}],"wp:attachment":[{"href":"https:\/\/www.varshabi.com\/HCIM2\/wp-json\/wp\/v2\/media?parent=2373"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.varshabi.com\/HCIM2\/wp-json\/wp\/v2\/categories?post=2373"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.varshabi.com\/HCIM2\/wp-json\/wp\/v2\/tags?post=2373"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}