{"id":10923,"date":"2017-08-01T12:00:35","date_gmt":"2017-08-01T19:00:35","guid":{"rendered":"https:\/\/www.hcim.com\/?p=10923"},"modified":"2020-02-25T15:45:12","modified_gmt":"2020-02-25T15:45:12","slug":"clients-love-using-symkey-to-increase-their-auto-adjudication","status":"publish","type":"post","link":"https:\/\/www.varshabi.com\/HCIM\/2017\/08\/01\/clients-love-using-symkey-to-increase-their-auto-adjudication\/","title":{"rendered":"Clients Love Using SymKey to Increase their Auto-Adjudication"},"content":{"rendered":"<p>We all know that\u00a0<a href=\"https:\/\/www.hcim.com\/products\/symkey\/\" target=\"_blank\" rel=\"noopener\">SymKey<\/a><sup>\u00ae<\/sup>\u00a0users love how their robotic claims automation tool increases their productivity, improves turnaround times, and reduces errors. \u00a0We firmly believe that no claims department should be without SymKey<sup>\u00ae<\/sup>.<\/p>\n<p><strong>But when\u2019s the last time you bought something without reading customer reviews? Listen to what our clients have to say:<\/strong><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-11128\" src=\"https:\/\/www.hcim.com\/wp-content\/uploads\/2017\/08\/5-Stars-300x60.jpg\" alt=\"\" width=\"200\" height=\"40\" \/><\/p>\n<p style=\"padding-left: 20px; padding-right: 40px; text-align: center;\"><em><strong><span style=\"color: #004678; font-family: Georgia; font-size: 20pt;\">\u201c<\/span><\/strong>SymKey\u2019s an asset to our team and is really an ideal employee because it\u2019s incredibly efficient, always does what it\u2019s told, never calls in sick, and won\u2019t ever quit on us. SymKey<sup>\u00ae<\/sup>\u00a0has allowed us to automate a high volume of claims so our processors can focus on higher priorities and more complex tasks.<strong><span style=\"color: #004678; font-family: Georgia; font-size: 20pt;\">\u201d<\/span><\/strong><br \/>\n<\/em><\/p>\n<p><a href=\"http:\/\/www.choicemg.com\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-10967 size-full\" src=\"https:\/\/www.hcim.com\/wp-content\/uploads\/2017\/07\/Choice-Logo.png\" alt=\"Choice Medical Group\" width=\"158\" height=\"113\" \/><\/a><\/p>\n<hr \/>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-11128\" src=\"https:\/\/www.hcim.com\/wp-content\/uploads\/2017\/08\/5-Stars-300x60.jpg\" alt=\"\" width=\"200\" height=\"40\" \/><\/p>\n<p style=\"padding-left: 20px; padding-right: 40px; text-align: center;\"><em><strong><span style=\"color: #004678; font-family: Georgia; font-size: 20pt;\">\u201c<\/span><\/strong>SymKey\u2019s abilities contribute to the success of the department. SymKey<sup>\u00ae<\/sup>\u00a0makes life easier by adding memos and notes, applying adjustment codes, correcting information that was in-loaded incorrectly, adding authorizations and case numbers, adding and\/or removing copays, copying claims for adjustments, etc.\u00a0We LOVE our Symkey<sup style=\"font-style: inherit; font-weight: inherit;\">\u00ae<\/sup>\u00a0and the people behind the product. The customer service is outstanding \u2013 they are responsive, helpful, accommodating, friendly, generous with their time and knowledge, and innovative.<strong><span style=\"color: #004678; font-family: Georgia; font-size: 20pt;\">\u201d<\/span><\/strong><\/em><\/p>\n<p><a href=\"https:\/\/mydohc.com\/spa\/home\/index\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-10969 size-medium\" src=\"https:\/\/www.hcim.com\/wp-content\/uploads\/2017\/07\/Desert-Oasis-Logo-300x72.jpg\" alt=\"Desert Oasis Healthcare\" width=\"300\" height=\"72\" \/><\/a><\/p>\n<hr \/>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-11128\" src=\"https:\/\/www.hcim.com\/wp-content\/uploads\/2017\/08\/5-Stars-300x60.jpg\" alt=\"\" width=\"200\" height=\"40\" \/><\/p>\n<p style=\"padding-left: 20px; padding-right: 40px; text-align: center;\"><em><strong><span style=\"color: #004678; font-family: Georgia; font-size: 20pt;\">\u201c<\/span><\/strong>We\u2019re looking for whatever we can do to automate our business processes accurately and without errors. The less we can do manually, without human intervention, and the more we can do with automated computer processing is the way we want to go. The biggest advantage is the fact that we\u2019re able to get through a large volume of changes that would have previously required a manual touch. We\u2019re seeing faster processing times and reduced FTEs.<strong><span style=\"color: #004678; font-family: Georgia; font-size: 20pt;\">\u201d<\/span><\/strong><br \/>\n<\/em><\/p>\n<p><a href=\"www.heritageprovidernetwork.com\/\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-10977 size-medium\" src=\"https:\/\/www.hcim.com\/wp-content\/uploads\/2017\/07\/HPN-Logo-300x43.jpg\" alt=\"Heritage Provider Network\" width=\"300\" height=\"43\" \/><\/a><\/p>\n<hr \/>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-11128\" src=\"https:\/\/www.hcim.com\/wp-content\/uploads\/2017\/08\/5-Stars-300x60.jpg\" alt=\"\" width=\"200\" height=\"40\" \/><\/p>\n<p style=\"padding-left: 20px; padding-right: 40px; text-align: center;\"><em><strong><span style=\"color: #004678; font-family: Georgia; font-size: 20pt;\">\u201c<\/span><\/strong>I\u2019d estimate that before SymKey<sup style=\"font-style: inherit; font-weight: inherit;\">\u00ae<\/sup>, somewhere around 95% of our claims were manually touched in some way. So we decided to let SymKey<sup style=\"font-style: inherit; font-weight: inherit;\">\u00ae<\/sup> handle the mundane work, which would allow our processors to focus on analyzing and adjudicating the more complex claims.<strong><span style=\"color: #004678; font-family: Georgia; font-size: 20pt;\">\u201d<\/span><\/strong><\/em><\/p>\n<p><a href=\"http:\/\/www.npnwa.net\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-10959\" src=\"https:\/\/www.hcim.com\/wp-content\/uploads\/2017\/07\/NPN-Logo-1-300x94.jpg\" alt=\"Northwest Physicians Network\" width=\"250\" height=\"78\" \/><\/a><\/p>\n<hr \/>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-11128\" src=\"https:\/\/www.hcim.com\/wp-content\/uploads\/2017\/08\/5-Stars-300x60.jpg\" alt=\"\" width=\"200\" height=\"40\" \/><\/p>\n<p style=\"padding-left: 20px; padding-right: 40px; text-align: center;\"><em><strong><span style=\"color: #004678; font-family: Georgia; font-size: 20pt;\">\u201c<\/span><\/strong>The primary advantage we\u2019ve found with SymKey<sup style=\"font-style: inherit; font-weight: inherit;\">\u00ae<\/sup>\u00a0has been the ability to auto-adjudicate the most common edits or adjustments. We have a variety of contract designs specific to certain providers\/specialties with unique reimbursement methodologies.\u00a0One example that we are especially proud of is our shared endoscopic base procedure adjustment script that automates the correct calculation of a complex contract scenario that cannot be configured in EZ-CAP<sup style=\"font-style: inherit; font-weight: inherit;\">\u00ae<\/sup>.<strong><span style=\"color: #004678; font-family: Georgia; font-size: 20pt;\">\u201d<\/span><\/strong><\/em><\/p>\n<p><a href=\"http:\/\/www.pmgscc.com\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-10972 size-full\" src=\"https:\/\/www.hcim.com\/wp-content\/uploads\/2017\/07\/PMG-Logo.png\" alt=\"Physicians Medical Group of Santa Cruz\" width=\"184\" height=\"72\" \/><\/a><\/p>\n<hr \/>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-11128\" src=\"https:\/\/www.hcim.com\/wp-content\/uploads\/2017\/08\/5-Stars-300x60.jpg\" alt=\"\" width=\"200\" height=\"40\" \/><\/p>\n<p style=\"padding-left: 20px; padding-right: 40px; text-align: center;\"><em><strong><span style=\"color: #004678; font-family: Georgia; font-size: 20pt;\">\u201c<\/span><\/strong>SymKey\u2019s price tag was unbelievable! I didn\u2019t think a small company like ours would be able to afford it, but the cost was so reasonable and the ROI was just amazing. I\u2019m seeing a 3x return on my investment! Because SymKey<sup style=\"font-style: inherit; font-weight: inherit;\">\u00ae<\/sup>\u00a0can handle all the claims we throw at it, we can grow our business with a reduction in hiring.<strong><span style=\"color: #004678; font-family: Georgia; font-size: 20pt;\">\u201d<\/span><\/strong><\/em><\/p>\n<p><a href=\"http:\/\/www.pswipa.com\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-10960 size-medium\" src=\"https:\/\/www.hcim.com\/wp-content\/uploads\/2017\/07\/PSW-Logo-1-300x77.png\" alt=\"Physicians of Southwest Washington\" width=\"300\" height=\"77\" \/><\/a><\/p>\n<hr \/>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-11128\" src=\"https:\/\/www.hcim.com\/wp-content\/uploads\/2017\/08\/5-Stars-300x60.jpg\" alt=\"\" width=\"200\" height=\"40\" \/><\/p>\n<p style=\"padding-left: 20px; padding-right: 40px; text-align: center;\"><em><strong><span style=\"color: #004678; font-family: Georgia; font-size: 20pt;\">\u201c<\/span><\/strong>SymKey<\/em><em><sup style=\"font-style: inherit; font-weight: inherit;\">\u00ae<\/sup><\/em><em>\u00a0has taken our very tedious and quite repetitive manual work and practically eliminated it! We now have time to actually focus on accuracy and proper payment, rather than just data entry. A<\/em><em>nything that you can do, SymKey<\/em><em><sup style=\"font-style: inherit; font-weight: inherit;\">\u00ae<\/sup><\/em><em>\u00a0can do it faster with accuracy 100% of the time! Our only regret is that we didn\u2019t hear about you years ago!<strong><span style=\"color: #004678; font-family: Georgia; font-size: 20pt;\">\u201d<\/span><\/strong><\/em><\/p>\n<p><a href=\"http:\/\/www.tuality.org\/tha\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-10957\" src=\"https:\/\/www.hcim.com\/wp-content\/uploads\/2017\/07\/Tuality-Logo-2.png\" alt=\"Tuality Health Alliance\" width=\"300\" height=\"60\" \/><\/a><\/p>\n<hr \/>\n<h2>See for Yourself!<\/h2>\n<p>Take SymKey<sup>\u00ae<\/sup>\u00a0for a test drive and discover firsthand what all our clients are raving about. Complete the form on the sidebar or email <a href=\"mailto:info@hcim.com\">info@hcim.com<\/a> to schedule a demo.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We all know that\u00a0SymKey\u00ae\u00a0users love how their robotic claims automation tool increases their productivity, improves turnaround times, and reduces errors. \u00a0We firmly believe that no claims department should be without SymKey\u00ae. But when\u2019s the last time you bought something without reading customer reviews? Listen to what our clients have to say: \u201cSymKey\u2019s an asset to [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":10992,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1,11,14],"tags":[],"class_list":["post-10923","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-healthcare-information-management","category-recent-news","category-symkey"],"_links":{"self":[{"href":"https:\/\/www.varshabi.com\/HCIM\/wp-json\/wp\/v2\/posts\/10923","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.varshabi.com\/HCIM\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.varshabi.com\/HCIM\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.varshabi.com\/HCIM\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.varshabi.com\/HCIM\/wp-json\/wp\/v2\/comments?post=10923"}],"version-history":[{"count":1,"href":"https:\/\/www.varshabi.com\/HCIM\/wp-json\/wp\/v2\/posts\/10923\/revisions"}],"predecessor-version":[{"id":16437,"href":"https:\/\/www.varshabi.com\/HCIM\/wp-json\/wp\/v2\/posts\/10923\/revisions\/16437"}],"wp:attachment":[{"href":"https:\/\/www.varshabi.com\/HCIM\/wp-json\/wp\/v2\/media?parent=10923"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.varshabi.com\/HCIM\/wp-json\/wp\/v2\/categories?post=10923"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.varshabi.com\/HCIM\/wp-json\/wp\/v2\/tags?post=10923"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}