Answer: If you receive an error when SymKey is attempting to import a batch file, there is most likely an error in the format of the file. When SymKey imports batch files, it invokes error-checking logic that validates whether or not the batch file has the required or correct information
Answer: SymKey’s Batch Processing module is an advanced tool that allows users to combine multiple actions into one batch. The Professional and Hospital Claims modules, on the other hand, contain standard scenarios that are predefined and coded within the SymKey software. The Professional and Hospital Claims modules’ input files typically
Answer: The standard format for a SymKey input file is .txt or .csv. Most of the files that SymKey uses to perform batches only contain claim numbers; a text file works the best for these types of batches. Other batches require more information, such as claim detail line numbers or
During the first part of this new year, we have experienced increased inquiries and requests for product demos of our SymKey® product solution. In fact, we licensed one new SymKey® for EZ-CAP® client last month and are currently working on licensing arrangements with two prospective new clients. I believe this
MedPOINT Management, HCIM’s newest client, signed a three-year licensing agreement for the SymKey® for EZ-CAP® Professional Claims module and Virtual Auto-Post™ module in February 2010. A mid-March installation and go live is scheduled.
Answer: SymKey downloads data from EZ-CAP (Adjustment Codes, Procedure Codes, Providers/Vendors, Place of Service) when you log in so the data it lists in scenario options will be up to date when a SymKey module is opened. Also, since databases can have different information from one to the next, the downloaded data will
Key issues in adopting ICD-10- CM are:
• ICD-9 is 30 years old and is outdated.
• ICD-9 is running out of spaces for new codes. Codes added in recent years are in the wrong chapters because the correct chapters were full, with nowhere to add new codes.
• ICD-9 codes cannot reflect current and evolving medical technologies.
• The current codes are limited in their descriptions. New codes will allow for a greater level of detail, including etiology, manifestation, and laterality.
• ICD-9 does not provide the increased level of detail needed for emerging needs like biosurveillance and competitive purchasing. […]
When SymKey completes a batch, it does two things to the source file – it appends the front of the file with the batch number and, regardless of the source location, it moves the file to SymKey’s complete folder located at C:SymKeyFilesComplete. For example, an input file named “TestBatchFile.txt” for batch 1200
Answer: When you create your source batch files, either through Crystal Reports, Microsoft Access, or SQL, you should save them in a place that SymKey has access to, whether it be a network drive, local folder, or the default source batch file folder (C:SymKeyFilesSource). When you click the Browse button
In many ways, ICD-10-CM is quite similar to ICD-9-CM. The guidelines, conventions, and rules are very similar. The organization of the codes is also very similar. Anyone who is qualified to code ICD-9-CM should be able to easily make the transition to coding ICD-10-CM. Many improvements have been made to
Answer: The answer depends on the kind of batch you’re running. SymKey can generate a list of claims that are considered hard duplicates and can be denied with the SymKey Professional and Hospital Claims modules. Other scenarios available in the Professional, Hospital, and Batch Processing modules require input files created
Answer: SymKey® modules are activated/deactivated based on a licensing agreement between HCIM and your company. If you require access to a module that is not available, your licensing file must be updated and a new licensing agreement signed. If you see that a module that used to be active is